Contact method for service
1. 24 hours to receive a reply by email (12 hours);
2.Whatsapp or WeChat customer service chat messages, reply within 2 hours.
3.Manager: Jenny
WeChat: jenny5540 (Freqently used)
whatsapp: +8618050025540 (Frequently used)
Call me at +8618050025540
Email: [email protected]
Email: [email protected]
skype: live:79ff0c65f11d860d
Product quality and after-sales service:
1. Warranty: 1 year, refundable or replaceable within 20 days for product quality issues.
2. Any type of power failure/burning/physical damage/backfire seal will void the warranty.
Shipping options:
1. We can ship to all over the world, shipping costs to different areas, subject to local freight forwarders.
2. Standard order processing time is: 3 working days for stock, 20 working days for futures
3. Shipping: DHL, Federal, UPS (if you need to specify a shipping company, please contact the seller)
4. Free shipping to most areas within China (including Hong Kong, Macau and Taiwan).
Normally, we will ship on the same working day, provided we have clear funds in our account. If you require this, please contact customer service.
Payment method:
1.T/T
2. Western Union Wire Transfer
3. PayPal
4. Credit Card
Wire transfer: please contact us for payment instructions
International buyers who do not have PayPal: contact us before bidding
Buyers please choose the payment method according to the actual situation, if you have any questions, please contact the seller at !!!!!!
For other ABB products, please refer to our website:(click)!https://xrjdcs.com/o3ed-abb-plc-dcs-control-system-spare-parts-p09720p1.html
Q: 1. Q: How do you guarantee it?
A: We offer a 12-month warranty on all our products and you can get a refund within 20 days if there is any quality problem with the product.
2. Q: The price of other suppliers is better than yours, why?
A: "Creating more benefits for our customers" is our belief, if you have a better price. Please let us know and we will try our best to meet your price and support you.
3. Q: We haven't worked together before, how can we trust you?
A: For our first order, you can pay 50% in advance and we will pay when we are ready to deliver the goods. Payment will be made when we are ready to deliver the goods.
4. Q: Can Xingruijia provide technical support?
A: We have over 12 years of experience in this field. If you have any questions, please contact us and we will provide engineer's advice to help you solve the problem.
5. Q: Does Xingruijia have any stock or just trade?
A: We have a large warehouse of goods. There is a large amount of goods in the warehouse, so we can promise fast delivery.
6. Q: Are your goods new and original?
A: Yes, they are new and original.
7.Q: What is your payment method?
A: We can accept payment in USD or RMB.
